Our Operations Managers, make it all happen - they plan, co-ordinate and direct all operational projects, ensuring their effective performance, delivery and success at every stage of the project management cycle.
These guys and gals are both a project manager and account manager all rolled into one! We feel this gives them the best of both worlds; dealing with clients and managing internal output. The role requires travel and suits those individuals that enjoy pace, delivery and achievement.
The Role
Reporting directly to the Senior Operations Manager and working with both the operations and business development teams, in this internal and client facing role you will need to:
- Manage client relationships
- Always set clear expectations
- Avoid problems and handle conflict
- Mitigate the risk on your projects
- Provide progress and reporting to management
- Deliver work in line with agreed plans and milestone dates
- Co-ordinate, monitor work and outputs of various staff
- Facilitate client meetings and demonstrations
- Ensure best practice by improving processes and policies
Tools Used: Sharepoint 2010, Project Server 2010, Office 2010 - Excel, OneNote, Word, PowerPoint, planning walls, whiteboards, markers, post-it's, flipcharts, agile project management, kanban, poker planning, time cards and good old fashioned listening and talking! - training is provided, where required.
I believe the real difference between success and failure in a corporation can be very often traced to the question of how well the organisation brings out the great energies and talents of its people.
Thomas J. Watson, Jr
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Apply Now
If you’re interested in learning more about the role than , with your current CV and a covering letter to let us know more about you.
After shortlisting from the CV's and letters provided, for this role we operate a 3 stage interview process:
- 1. Informal 15 Minute Phone Interview
To establish more about you and explain the role in detail. - 2. Informal Face to Face Interview
To asked detailed questions on experience gained and qualifications. - 3. Formal Presentation
Role play scenario provided as a presentation with Q&A.
A job description can be provided upon request but is always provided as part of stage 2 in the interview process.
We look forward to seeing how your management and communications skills will set our client's and team's expectations.
